Change your account password
2 min read
4 steps
1
Go to your account settings
Sign in and go to "My profile" from the user menu. Then select "Account settings" and look for the option to change your password.
2
Request the password change
Click "Change password". Porta will send an email to your registered address with a link to reset your password.
Check your inbox (and spam folder) in case the email doesn't appear in the first few minutes.
The password reset link is valid for 24 hours. If it expires, you can request a new one from the same screen.
3
Create a strong password
Use a combination of uppercase letters, lowercase letters, numbers, and symbols. The password must be at least 8 characters long.
Avoid using dates of birth, proper names, or simple sequences like "12345678".
Don't share your password with anyone. The Porta team will never ask for your password by email or chat.
4
Confirm the change
Enter the new password twice to confirm it matches and click "Save". From that point on, all previous sessions will be automatically signed out.
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