Verify your email address
3 min read
4 steps
1
Why verify your email?
Verifying your email address is important for receiving alerts, favorites notifications, and recovering access to your account if you forget your password.
Accounts with unverified email may have limited features on Porta.
2
Find the verification email
When you sign up on Porta, a verification email is automatically sent to your address. Check your inbox.
If you can't find it, check your spam or junk mail folder.
Add Porta's email to your contacts to make sure you receive all notifications in your main inbox.
3
Click the verification link
Open the email and click the "Verify my email" button. This redirects you to Porta and confirms the address belongs to you.
The link is valid for 48 hours. If it's expired, you can request a new one from "My profile" → "Verify email".
4
If you didn't receive the email
From "My profile" you can resend the verification email. Click "Resend verification email" and check your inbox in the next 5 minutes.
If the problem persists, contact the support team with your email address so we can help you.
If you changed your email recently, the previous link is no longer valid. You need to request a new verification email.
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